To begin, please enter your e-ticket confirmation code and email address below
Where to find the confirmation code
1
You would have received your email confirmation from Penang Bird Park Online Store when you made a booking
2
From your email confirmation, you will find the confirmation code of the ticket
3
Use the confirmation code to retrieve your booking and reschedule the ticket
4
Please reschedule each ticket by keying each confirmation code that you received. (e.g. If you bought 4 tickets, you will need to reschedule 4 tickets individually) Ensure that the new time slot that you selected has available capacity for the number of tickets that you are rescheduling.
5
A new confirmation email of your rescheduling will not be sent. You may use the current tickets that you were issued for redemption.